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Canceled Orders

The majority of our products can be canceled up until they are shipped for a full refund. If your order status is Pending, you can easily delete your order yourself. If your order status is Processing, you can submit a ticket to cancel your order. Once an order has been shipped, it can no longer be canceled.

See the chart below for information on products that may require a restocking/processing fee:

Dresses

Within 24 hours of payment confirmation 24-72 hours after payment confirmation More than 72 hours after payment confirmation
Full Refund 50% refund of the product price, full refund of the shipping price Refund of shipping costs only

*When you receive an email entitled "Thank You for Your Prompt Payment for Order#_______ with iziwedding.com", your payment has been confirmed.


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